Expansion of small business offerings and strategic partnerships fuel growth for the insurance marketplace leader

VALLEY VILLAGE, Calif., November 19, 2023 – Answer Financial, a trailblazer in the digital insurance industry, today announced a significant milestone in its history: serving its five millionth customer. This achievement highlights the company’s continued growth and success in simplifying the insurance shop-and-buy experience for consumers across all 50 United States.

“Reaching five-million customers is a reflection of our commitment to innovation and customer care,” said Ed Clark, President of Answer Financial. “As we’ve expanded our product offerings, particularly in the small business sector, and grown our network of strategic partnerships, we’ve been able to provide even more value to our customers and partners alike.”

Key factors that have contributed to Answer’s growth include:

1. Expanded Small Business Offerings: The company has significantly enhanced its insurance solutions for small businesses, meeting a growing demand
2. Enhanced Insurance Marketplace: Answer has continued to add new carriers to its insurance marketplace, expanding into more states and providing customers with an ever-increasing array of insurance options
3. Growing Partner Network: The company has successfully expanded its network of strategic business partners, amplifying its reach and market presence

Answer’s success is built on its commitment to sustaining an exceptional customer experience:

• Its omnichannel approach allows customers to shop and buy insurance online, with an agent, or through a combination of both
• Answer’s proprietary Rate Tracker™ tool continuously monitors rates for policyholders, alerting them to potential savings at renewal time
• A team of 150+ US-based licensed P&C insurance agents, fluent in English and Spanish, ensures dependable, quality service

“Our 91% customer satisfaction rate and consistent Net Promoter Score of 75+ reflect our dedication to not just meet, but exceed customer expectations,” added Clark. “As we look to the future, we remain committed to leveraging the evolving technology needed to make insurance shopping as easy as possible for our customers.”

Answer’s innovative insurance marketplace features 40+ of the nation’s top-rated carriers, including Allstate, Liberty Mutual, and Progressive, as well as regional carriers to cover the full risk spectrum. This diverse offering, combined with the company’s API-driven embedded insurance capabilities, positions Answer Financial as a leader in the evolving insurance landscape.

About Answer Financial®

Answer Financial is one of the original insurtech companies, established in 1997 and focused on delivering auto, home, small business, and related insurance products in all 50 states through strategic partnerships on behalf of more than 40 insurance providers. Today, it is a gateway connecting insurers with their target customers through its insurance comparison platform and licensed agencies. Answer Financial is a member of the Allstate family of companies.

For more information about Answer Financial’s insurance platform or partnership opportunities, visit AnswerFinancial.com.